Rules & Regulations


The following procedures are in place to ensure members and guests have a safe, enjoyable experience at The Golf Institute.

  • Please obey all legal, verbal and posted rules, regulations and instructions. If you make a booking, you are responsible for the conduct and equipment. Any damages to the premises caused by careless use of equipment or other intentional or negligent acts are the financial responsibility of yourself and your guests
  • Players are responsible for the equipment inside the simulators. No swinging clubs outside of the simulators for safety reasons
  • Only one person should be present in the hitting area at a time. Everyone MUST keep a safe distance and keep watch of the person using the simulator
  • Beware and pay attention. Swinging golf clubs near people, and balls exiting the bay at high speeds, can be extremely dangerous
  • Before you swing any club, check your surroundings to ensure no one or obstacle is within your range of swing
  • Be aware of your backswing and follow-through at all times
  • Your shot must be directed towards the hitting screen
  • Swinging should always take place near the hitting area of the mat
  • Practice swings must be done in the designated hitting areas
  • Be alert of where you stand or walk and stay out of someone’s range of swing
  • Immediately report all safety risks, abuse or neglect to a staff member or email hello@thegolfinstitute.com.au
  • Strictly no ‘Happy Gilmores”, trick shots or ball throwing to prevent damage and injury
  • Customers acknowledge The Golf Institute is under video surveillance. Tampering with a camera system or damaging equipment by not following procedures in the guidelines will result in financial compensation being paid to The Golf Institute
  • Customers acknowledge that photography and/or video may be recorded and used for promotional purposes without compensation
  • Please use supplied tees and adhere to position guidelines
  • Your clubs must be cleaned at the wash station before using the simulator. No rusty clubs can be used. Please use the balls provided unless otherwise agreed. Dirty clubs and balls can result in marking the simulator screens. No coloured, marked, logoed or patterned balls can be used
  • Please ensure your shoes are clean before entering the facility
  • Keep food and drinks at the provided tables. No food or drink inside simulator at any time!
  • Please ensure you adhere to your booking times – we would love for you to be able to finish your “last hole”, but if another group is booked after you, we will transition the simulator to the next group promptly at the end of your booking time
  • Failure to abide by any of the above procedures may result in the cancellation of the remainder of your paid simulator time without compensation
  • Neat attire at all times, no bare feet or thongs
  • Be considerate of others – language, televised material, music and noise levels must be suitable for all